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Enhance your viewing experience
Enhance your viewing experience with a new level of features. Enjoy everything you love about TV plus so much more. Shows, movies and local programming – live, recorded and on demand – in HD. A mobile app to stream your favorites on the device of your choice. And it’s simple, hassle-free and perfect for the entire family.
Includes 2 streams and 50 DVR hours
Includes 2 streams and 50 DVR hours
Streaming TV Quick Start Guide
How does Dakota Central Streaming TV work?
Dakota Central Streaming TV is a full featured, streaming TV app that you download and install your favorite streaming media devices including Apple TV, Amazon Fire TV and Android. You can access your subscription through the Dakota Central Streaming TV app that runs on your streaming device.
Does Dakota Central Streaming TV have my local channels?
Yes. We carry all major national broadcast channels in all the areas we service.
How many streams and hours of DVR recording do I get?
Dakota Central Streaming TV includes 2 streams and 50 hours of Cloud DVR. Additional Streams and increments of 50 Cloud DVR hours are available for $4.95/mo each. We recommend getting one stream for each member of your household. A minimum of Basic Internet (60 Mbps) is required. A faster speed may be needed if multiple streams will play at once.
Which devices can I use to watch Dakota Central Streaming TV?
Amazon, Apple and Android devices support Dakota Central TV. Visit our devices page for a list of supported devices.
What features are included?
Dakota Central Streaming TV is packed with free features you’re going to love! Your subscription includes free HD and 50 hours of cloud DVR. You’ll also receive Replay TV and Restart TV and can pause and rewind live TV! You will also be able to access tons of Video-On-Demand content at your fingertips!
What is Restart TV?
Restart TV is a great option available with select programs and channels that lets you start the live program you are watching from the beginning, even if it’s half over! Never miss the beginning again! It is available with most channels. When you see a program you want to start over, select it and press play. Depending upon the device you are using, it will either have an option immediately to select Restart or after the program begins, a prompt will ask if you’d like to start from the beginning.
What is Replay TV?
Replay TV is an amazing feature that allows us to offer up to 7 days of previously aired programming and is available with most TV networks. Did you miss the big game yesterday? No problem! Just go backwards in the guide and watch it. Want to watch a movie that aired three days ago? That’s a breeze too! In your guide, to view recently aired programs, bring up the guide and then press left. A tab will appear. Select the Replay button. You can then view available content and watch it or record upcoming content.
Do Streaming TV customers still have access to use TV Everywhere?
Yes! TV Everywhere works the same as it does for digital TV customers today. The process for creating and using an account is the same. If you already have a TV Everywhere account, your login information will remain the same. For new TV Everywhere subscribers, visit our Watch TV Everywherepage.
Can I watch TV outside?
Absolutely! As long as your device is connected to your home Wi-Fi connection, you can watch it anywhere around your house! Dakota Central also offers Mesh Wi-Fi to expand your Wi-Fi range to the back of your yard, your garage, wherever you want it!
How do I sign up for Dakota Central TV?
Simply call Dakota Central to sign up at 952-1000 or 652-3184, or visit https://daktel.smarthub.coop/Shop.html to sign up online.
Can I get assistance with installation?
Dakota Central TV is super easy to self-install as it’s an app you just add to your favorite streaming device. Installation assistance is also available. For support, you can call Dakota Central at 952-1000 or 652-3184 or visit our FAQ page.
Will Dakota Central offices or technicians have streaming devices customers can buy?
Dakota Central has Amazon Fire TV Sticks available for purchase in office. You can also order your preferred device online or buy in many retail locations.
Mobile Phones
- iPhone
- Android (Google, Samsung, OnePlus, LG)
Tablets
- iPad
- Android
Streaming Sticks
- Amazon Fire TV
- TiVo Stream
- Chromecast with Google TV
Streaming STBs
- Amazon Fire TV
- Fire TV Cube
- Apple TV +4K
- Android TV (MiBox, nVidia Shield)
Smart TV
- Amazon Fire TV
- Android Smart TV (depending on version: Sony, Sharp, Philips, Hisense, Samsung, LG)
Web Browser
- Chrome
- Mozilla
- Microsoft
- Safari
How do I connect via Apple TV?
Click here to view instructions or visit Apple TV Support
How do I connect via Amazon Fire TV?
Click here to view instructions or visit Amazon Fire TV Support
How do know what version of the Amazon Fire TV Stick I have?
On the Amazon Fire TV home page, view Settings, go to My Fire TV, then About
What should I do if my Amazon Fire TV Stick freezes or exits the Dakota Centra TV app?
You may need to reboot your Fire Stick by unplugging it from power for a few seconds. You can also try clearing the cache or data. To do this go to the main menu of the Fire TV Stick, select Settings, select Applications, then Manage Installed Applications. Find the Dakota Central TV application, select Clear Data and then Clear Cache.
How do I connect via Android TV?
Click here to view our instruction manual or visit Android TV Support.
How do I contact Dakota Central support?
Visit our support page, call 952-1000 or 652-3184, or chat online during office hours (8:00am-6:00pm, Monday-Friday).
How do I surf the channels while watching a program?
Press up or down on your directional keys on your remote to change channels one at a time.
Can you fast-forward shows in restart or replay mode?
The fast-forward feature is available when watching DVR recordings, while pausing or rewinding live TV.
How do I record shows?
Select the program you would like to record in the guide. The menu will give you several options including Play and Record. Navigate to Record and select it. If it is a series, you can select to record only this episode or all episodes. You may also then go back into the scheduled recording and edit the series to start or end later.
How do I access DVR recordings?
Bring up the menu with your device remote (instructions vary by device). Navigate to the fourth button from the left and select it. You will see your Recorded shows and Scheduled shows. You can also view how many hours of content are recorded and how many remain. 50 hours are included free. You may add more hours for $4.95 per 50 hour increment.
How do I access settings?
Press the remote button to bring up the guide. Navigate to the 4th icon from the left and select. Navigate to the gear icon on the top right and select. From settings, you can set up parental controls, manage user profiles, and sign out of the app.
Are parental controls available?
Yes, you can access parental controls in the settings. By enabling parental controls, a PIN is required to play content with TV-MA, R, or NC-17 ratings.
What if I get an error that all streams are being used?
You can add more streams to your account by calling our office, or simply go to one of the streaming devices that you have recently watched Dakota Central TV on and turn off that device. This will stop that stream.
How do I get my username and password?
If you are not currently a Dakota Central customer, call Dakota Central at 952-1000 or 652-3184 or visit your local office to sign up and receive your username and password.
What if I forgot my username/password?
You can visit tv.dakotacentral.com/forgotpassword or call the Help Desk at 952-1000 or 652-3184 for assistance.
We’re here to help
You can chat with a member of our Customer Relations team right away, or call our 24/7 Helpdesk at: 652-3184 or 952-1000
